Privacy Policy

Bay Elite Facility Solutions LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect
We may collect the following types of information when you interact with our website:
⦁ Personal Information: Name, email address, phone number, and mailing address when you submit a contact form, request a quote, or reach out to us directly.
⦁ Service Information: Details you provide about your facility, cleaning needs, or service requests.
⦁ Automatically Collected Information: Information such as your IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools when you visit our website.

2. How We Use Your Information
We use the information we collect to:

⦁ Respond to inquiries and provide requested quotes or consultations
⦁ Schedule and deliver cleaning and facility maintenance services
⦁ Communicate with you about your service requests or appointments
⦁ Improve our website, services, and customer experience
⦁ Send occasional updates or promotional information, where permitted

3. How We Protect Your Information
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
⦁ With service providers who help us operate our business (e.g., scheduling or communication tools), under confidentiality obligations
⦁ When required by law, legal process, or government request
⦁ To protect our rights, property, or safety, or that of our clients

5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect certain website functionality.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies separately.

7. Your Rights & Choices
You may contact us at any time to:
⦁ Request access to the personal information we hold about you
⦁ Request correction or deletion of your personal information
⦁ Opt out of promotional communications

8. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Bay Elite Facility Solutions LLC
Email: info@bayelitefacilitysolutions.com
Phone: 415-568-5623
Serving Daly City and the San Francisco Bay Area